Variable Rate Applications Issues Survey

Please fill out the details of this form as thorough as possible.  The data will be kept Confidential!  You will need to the survey out for each customer or submit it be groups of displays.

The accuracy and diligence in filling out this form will assist the equipment committee in passing on the magnitude or extents of the issuse we are seeing in the field.

  1. Please provide the following contact information:

    Name
    Title
    Organization
    Work Phone
    FAX
    E-mail
    URL

  2. Please identify your customer:

    Name

  3. Choose one of the following monitors:


  4. Monitor Firmware?


  5. What Implement & configuration was the customer using


  6. Number of VR fields Lost due to display issues?


  7. How many acres lost for this customer?


  8. Errors codes collected


  9. What is the Total Estimated Revenue Lost from this customer by your business

  10. Hours spent troubleshooting problems for this operator.

  11. On a scale of 1-10 (10= excellent/very helpful and 1= poor/no help) rate the dealerships ability to assist and or willingness to assist    

  12. Please explain in details the reasons for the answer to question 11.

 


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Revised: 04/20/11